Frequently Asked Questions
What happens during an individual therapy session?
During the first few sessions, your therapist will start to get to know you by asking questions regarding your history and your present symptoms/concerns. You will be encouraged to speak freely about your feelings and what you would like to change about your life. You and your therapist will work collaboratively to formulate your specific goals and how to best achieve them. As your treatment progresses, you will explore your past and your therapist will assist you with reaching closure. Individual therapy focuses of the management of present symptoms as well as the underlying causes, including a history of trauma.
What happens during a couples therapy session?
Couples sessions differ from individual sessions and are more focused on solving relationship problems rather than individual concerns. Couples counseling allows you and your partner to share your feelings in a safe environment with the benefit of a third party mediator. You, your partner, and your therapist will work together to uncover the underlying causes of the relationship turmoil and find ways to resolve the issues.
Are therapy sessions confidential?
Your treatment is kept in the strictest of confidence where applicable by law. Under the majority of circumstances, no other entity will be permitted any access to any information unless you specifically request, in writing, a release of information. You acknowledge that release of your personal health information may be disclosed to others who have direct or indirect treatment with you and to those necessary to secure payment. At the discretion of the therapist or, confidentiality may be broken in the event of extraordinary, extreme or life-threatening circumstances. Under HIPPA law, this practice has the right to refuse to treat you if you choose to refuse disclosure of your personal health information. At all times, we will provide only the minimum necessary information in order to provide the appropriate level of care. Review of HIPPA guidelines is available upon request.
Is there a cancellation policy?
Yes. 24- hour notice is required to change or cancel an appointment. There are circumstances that are unavoidable and those times will be taken into consideration. In the event that you cancel without notice or no-show for a scheduled appointment, a $50 (per person) fee may be added to your account. If the session can be rescheduled within the same week, no fee will apply This fee is required to assure scheduling efficiency and maintain accountability as part of the therapeutic treatment process.
What methods of payment are accepted?
Payments are accepted by cash, check, and in some cases by credit card. Unless prior arrangements have been made, copayments, co-insurance, deductibles and other agreed upon session fees are to be paid at the start of each visit or your appointment may be rescheduled and the cancellation fee may apply. You agree to keep your account up to date and pay all charges to avoid a disruption of your treatment.
Will I ever incur any additional fees?
Additional fees will apply for all requested documentation, formal letters, and correspondence with outside entities. This includes, but is not limited to: letters of diagnosis, SSI/SSDI paperwork, documentation of on-going treatment, phone conversations in excess of 5 minutes, and any documents requested by an attorney. Please request all documentation at least 1 week before it is needed. Fees vary depending on what is required and insurance WILL NOT cover these costs. A list of fees is available upon request.